How To Get SASSA OTP Code (One Time PIN)

How To Get SASSA OTP Code (One Time PIN)

Whether you want to check R350 status online, check SASSA payment dates, update bank details, or apply for grants, the OTP is a crucial security measure to verify your identity. SASSA OTP code is the critical step for the SASSA applicants and beneficiaries to access their accounts.

The SASSA OTP code is a one-time verification code with a unique number and limited validity. You will receive an OTP code on your registered cell phone number to verify your identity and that the account belongs to you.

Sometimes, when you try to log in to your SASSA account, you might see a notification that the OTP code has to be sent to your registered cell phone number, but you didn’t receive the code. In such situations, you have to wait for 24 hours to resend the OTP code again.

The SASSA OTP code ensures that your account will be secure, and no other person can log in because of the OTP code, even if someone has stolen your South African ID and cell phone number.

To verify your identity, you must enter the authentic OTP code you received on your cell phone. Let’s dive into the details of getting the SASSA OTP code to log into your account successfully.

How to Get SASSA OTP Code (One Time Pin)

There are two methods to get the SASSA OTP code.

1. Get SASSA OTP Code Through SRD Website

If you want to get an OTP code through the SRD website, then follow the below steps.

  • Visit the SRD official website.
  • Enter your South African ID and cell phone number to access your account.
  • Click on the “Send OTP Code” button.
  • Wait for the response. You will receive a six-digit OTP code on your registered cell phone number.
  • Enter the OTP code and click on the “Verify” button.
  • If your OTP code is correct, you will be logged in successfully.

2. Get SASSA OTP Code Through WhatsApp

If you have limited internet connectivity, you can access the OTP code through WhatsApp using the instructions below.

  • Save the SASSA official WhatsApp number 082 046 8553 on your phone.
  • Send a message to the number by saying “Hi”.
  •  You will receive a response from the SASSA and then reply to them with “Help”.
  • After that, reply with “4” when you get another response.
  • SASSA may ask a few questions to verify your identity.
  • After SASSA verification, when everything is correct, you will receive an OTP code with a website link.

SASSA OTP Code Not Received

If you have clicked the “SEND OTP Code” button but didn’t receive the code, follow the below steps to resolve your issue.

  • Click on the resend OTP code button.
  • Make sure your phone signals are stable to receive the OTP code.
  • Check the cell phone number and ensure that it’s correct that you have entered at the initial application.
  • If you didn’t receive the OTP code, you may have reached the maximum amount, and then you can try another method already requested in last 24 hours

Why SASSA Send An OTP Code

SASSA sent you an OTP code when you requested the following things.

  • When you want to apply for the SRD grant, you will receive an OTP code to your registered number.
  • If you have decided to update your payment method, an OTP code will be sent to verify your identity.
  • If you have cancelled the application and want to reinstate or reconsider it.

How To Contact SASSA For OTP Code

If your SASA OTP code problem persists, you can contact the SASSA helpline to resolve your issue.

  • Call the SASSA toll-free number 0800 60 10 11
  • Reach out to the SASSA team via email at
  • Contact SASSA team on WhatsApp 082 046 8553

Final Verdict

SASSA OTP code is the best option launched by SASSA to secure the beneficiary’s personal information and transactions. The one-time verification code will be sent to your registered cell phone number to verify your identity.

The one-time OTP PIN will prevent unauthorized user access and minimize fraudulent activity. An OTP code will be sent to your registered mobile number. You can access your SASSA account by entering the correct OTP code.

You can get the OTP code via SMS or WhatsApp. How long is a SASSA OTP code valid? The SASSA OTP code is valid for a limited time, usually around a few minutes. Make sure to enter the correct OTP code on time to ensure its validity.


  • Alexander

    I am Alexander, a permanent South African resident with expert knowledge about SASSA status checks, pending, declined, identity verification failure, and other SASSA-related solutions. It's a non-stop platform for getting the latest SASSA grant information updates. I will share the expert's knowledge and comprehensive details of the required documents, eligibility criteria and the application process for the social grants. Read More About Us!

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