SASSA Reconsideration

Sassa Reconsideration

If you have applied for the SASSA SRD R350 grants, but your application has declined, you don’t need to worry. It doesn’t mean you are out of the SASSA grants. There is an opportunity for you even if your SASSA status is declined. 

The SASSA reconsideration is the best option to allow you to reapply for the SRD R350 grants. It’s a lifesaver for those who think their application has been rejected unfairly. 

Your SASSA SRD R350 grant application may be declined due to several factors, such as incomplete information, ID verification, and much more, but when you make a mistake at first, you can correct it while reconsidering your application.

The reconsideration process is very easy, so you can reapply and be part of the social SRD grants. When you receive a decline status notice, apply for reconsideration within 30 days. 

There are two options to reconsider your application. You can apply for a new form, which is the best free and recommended method. If you want to use the old form, you have to pay a 500 Rand fee.

SRD Reconsideration: Requirements for SASSA Appeal Process

If your SASSA SRD R350 application has been rejected, it might be due to different reasons. It’s recommended that you identify the problem of why your grant application has been declined.

You can call the SASSA helpline so they can verify where your application form is lacking, which leads to rejection. When you find out the reason for rejection while reconsidering, avoid that mistake.

If rejected, you can reconsider your application, but ensure you fulfill the following criteria.

  • You must be a South African citizen to benefit from the SRD R350 grants.
  • Make sure to submit accurate personal and bank details that match the DSD and Home Affairs departments.
  • Your age should be between 18 and 60 years.
  • You have to enter the South Africa phone number while applying. If there is an email address option, enter it for verification.
  • You need to provide proof of the financial distress situation.
  • Make sure to provide the accurate bank details of the South African bank for sending the payment from SASSA.
  • You have to prove that you are living in the residency of South Africa.

The reconsideration process can take 1-3 months, so be patient. You can apply for reconsideration in the SASSA office offline or online on the official website. According to my experience, the online way is the better option for reconsidering your application.

How To Apply For SRD Reconsideration Online

There are ways to apply online for the SRD consideration. If you asked me which method is best, I would prefer to reconsider my application by phone.

1. SASSA Recosideration Online at Website

  • Visit the SASSA official website.
  • There will be a green color button with the text “Click here to lodge an appeal or check appeal status.” Click on it.
  • You must now enter your South African ID and phone number to appeal.
  • Click on the “Send PIN” button to send a verification code to your phone number.
  • When you get the PIN through SMS, enter it into the input fields and click the submit button.
  • You have to select the month you want to apply for reconsideration and explain why your first application has been declined. 
  • Apply and wait for SASSA’s response.

2. SASSA Reconsideration Using Phone Call

This is one of my favorite methods to apply while reconsidering your application. You can choose the phone call method if you want to use something other than the SASSA official website. 

  • Go to the phone dialer.
  • Dial 0800 60 10 11 and call him.
  • Select option 3 to speak with the SASSA consultant.
  • SASSA representative will receive your call and ask for some information.
  • Provide the SASSA representative with the required information. They can ask for South African ID, Phone number, bank, or other details.
  • The SASSA representative will guide you further on how you can reconsider your request.
  • Follower representative instructions to reapply for the SRD R350 grants using phone calls.

Once you follow the instructions according to the SASSA representative, you will receive a confirmation message on your phone via SMS that your application has been submitted successfully for reconsideration.

3. SASSA Reconsideration Through Email

You can also apply this method to reconsider the SRD R350 grant application by email. 

  • Go to your Gmail account on your mobile or Laptop.
  • Compose a new email and enter the email address of the SASSA. We have shared below the SASSA email lists.
  • Write a professional email by starting the message from the R/Sir and ending with the Best Regards.
  • Enter the complete details in the message box, such as name, South Africa ID, phone number, and bank details.
  • Write the Reconsider my application in the subject so the SASSA team will understand that they want to apply for the reconsideration.
  • Attached are all the necessary documents in the email; please send them to the SASSA team.
  • Now be patient and wait for the response.

According to your province, here is the list of SASSA’s email phone numbers. If you think this method is a bit complicated for the SASSA Reconsideration SRD R350 grants, try the above two methods.

  • Email:
  • Phone Number: 011- 241 8320
  • Province: Gauteng
  • Email:
  • Phone Number: 033 -846 3400
  • Province: Kwazulu-Natal
  • Email:
  • Phone Number: 051- 4108339
  • Province: Free State
  • Email:
  • Phone Number: 043 – 707 6335
  • Province: Eastern Cape
  • Email:
  • Phone Number: 021-4690235
  • Province: Western Cape
  • Email:
  • Phone Number: 013 -754 9446
  • Province: Mpumalanga

How To Check SASSA Status After Reconsideration Application

Before checking your SASSA status after reconsideration, you must wait 90 days for the official team to review your reconsideration application. During this time, SASSA will verify all the documents and information you have sent while submitting the information.

If you are applying for SRD R350 grants, you must be jobless or needy; otherwise, if you are applying for any grants, you must show proof to the SASSA official according to the grants you have used.

When you have successfully applied for the SASSA reconsideration, you can check its status online through the official website. Here is how you can check your SASSA status.

  • Visit the SASSA official website.
  • Go to the check appeal status bar.
  • Enter your South Africa ID and phone number.
  • Click on send a PIN and enter it into the website.
  • Click on the submit button.
  • Your current SASSA status will appear to you on the screen.

Final Verdict

SASSA reconsideration is the best alternate option for those applicants whose SRD R350 grant application has been declined. If you think your application was rejected unfairly and you are the right person for SASSA grants, reconsider your request.

It provides an opportunity for the applicants with declined status to appeal and request reconsideration. Remember that you reapply for the SASSA SRD R350 grants every month.

How do I get a reconsideration for SASSA? You can appeal for reapplication even if you get a declined notification.


  • Alexander

    I am Alexander, a permanent South African resident with expert knowledge about SASSA status checks, pending, declined, identity verification failure, and other SASSA-related solutions. It's a non-stop platform for getting the latest SASSA grant information updates. I will share the expert's knowledge and comprehensive details of the required documents, eligibility criteria and the application process for the social grants. Read More About Us!

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